Build Improvement Capacity

Build your orgnization's improvement capacity beyond the quality management department. Equip your leaders, especially managers, with the skills and tools they need to deliver frontline excellence.

Hospitals want to exceed expectations in healthcare quality, patient safety and patient experience. But demands keep growing while resources continue to shrink.

Adding to the challenge, new managers and leaders don't always have the skills and tools to effectively manage and support frontline excellence and lead improvement efforts. They need help:

  • Effectively addressing mission-critical issues.
  • Implementing improvements at the right pace.
  • Sustaining the improvements.

This work requires an all-hands-on-deck approach; it can't be managed by the quality department alone. You need organization-wide capability and capacity. Leaders and managers throughout your organization must be equipped with the knowledge and skills to make improvements that stick.


Cynosure has real-life, boots-on-the-ground experience building capacity and capability, and managing large-scale change, both locally and nationally. We can assess your organization's culture, strengths, and gaps to create a coaching and performance-improvement plan that will deliver sustainable results. Cynosure can help set up teams for long-term results that don't rely on us for continued success.

Cynosure recognizes that one size doesn't fit all, so we provide scalable services. Whether your member hospital needs advice, training, coaching or temporary support, we're ready to roll up our sleeves and get to work.

Would you like to hear more?

If you are interested in hearing more about the solutions and training offered by Cynosure, click here.


To request a Speaker for your upcoming event, click here.


Donald Berwick MD, MPP, FRCP Keynote Speaker Address, Healthcare Learning Collaboratives First National Conference

5th in the "ALL IN" Webinar Series: Accelerating Improvement

Participants comment on the best part of the Healthcare Learning Collaboratives Conference

Highlights from Cynosure's Healthcare Collaboratives 1st National Conference

 See additional videos on our YouTube Channel by clicking here.


The expertise the Cynosure team brought to our hospitals is invaluable and greatly appreciated. From my personal standpoint, the skills I personally obtained from the team are enormous and will benefit me for the rest of my career. Because of my exposure to the Cynosure team, I am a better listener, observer and facilitator from watching the team in action. I have learned to listen and observe the audience and, because of the improved facilitating skills, I have the confidence to interject and I did not possess this before.Michelle D. Smith, Project Manager, Louisiana Hospital Association Research and Education Foundation

Barbara DeBaun was a tremendous asset to planning our event, providing concrete, experience-based ideas to meet our objectives. Her enthusiasm and commitment combined with expert knowledge made her presentations highly effective….and great fun!Karol G. Wicker, MHS, Maryland Hospital Association

"Cynosure Health has wonderful teachers and motivators working to help improve healthcare across the country."Nancy Moss, RN, Benewah Community Hospital

Dr. Tremain has a way of taking something very complicated and reminds us to “keep it simple”. Somehow when you are done listening to the way he has it structured with the facility stories and his practical presentations you feel like you CAN take down a mountain with a spoon…" Kristine Brockman BS, ATC, CPHQ
Fairbanks Memorial Hospital